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Websign in to see if there are any service outages for your address or account. Get the smart home manager app. With smart home manager, you can: Webget news about outages that may affect your at&t wireless or internet service. Check for outages in your area and troubleshoot service issues. Make sure airplane mode is off. Confirm the cell phone number you’re having issues with is active on your account by signing into your at&t account. Webat&t outage and reported problems map. At&t offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses.